_DUTIES AND RESPONSIBILITIES:_ + Supervises, monitors and participates in service operations during an assigned shift + Regularly interacts with guests to ensure quality experience, handle special requests, answer questions and/or resolve problems + Assists in managing labor and beverage costs + Assists in managing staff and/or restaurant manager performance through effective use of informal and formal feedback, recognition, coaching & counseling meetings, disciplinary action, annual evaluations, etc.; assists in developing restaurant managers to ensure readiness for growth/promotion + Implements marketing and promotion strategies as directed + Leads and participates in the interviewing, hiring and training of new hourly service staff; also leads and participates in the on-going training and education of existing service staff + May be assigned as lead manager for all beverage programs, menus and costs + Performs various operational/admin functions such as: opening/closing the restaurant, conducting pre-shifts and line checks, processing server checkouts, preparing staff schedules, conducting inventory, placing orders, POS/Avero usage, reporting & maintenance, etc. + Attends various internal and/or external meetings relating to the operation of the restaurant + Ensures the general maintenance & upkeep of service areas, equipment and manager offices + Controls and analyzes, on an on-going basis, the following: + Guest Satisfaction. + Operating Costs. + Sanitation, cleanliness and hygiene. + At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures. + Perform other duties, tasks and special projects as assigned. _QUALIFICATIONS:_ Essential Requirements : + minimum 3 years prior experience at the manager level or above + prior experience in a restaurant similar in scope/style + prior hands-on experience performing the majority of the areas of responsibility described above + passionate & humble about service + proud to work in the industry + finds ways to say yes + committed to quality service and/or food + dignified in conduct and appearance + thorough understanding of food, beverage and labor costs + good math skills + prior experience with & good working knowledge of POS and/or other restaurant-related systems + proficient with Microsoft Office applications Essential Skills : + Ability to perform job functions with minimal supervision + Must be a confident individual who is willing to assume responsibility + Ability to demonstrate high degree of drive and determination + Adaptive and flexible, team player + Ability to work cohesively with co-workers as part of a team + Must have excellent employee relations skills and ability to motivate staff and maintain a cohesive team. + Ability to supervise train and direct employees, giving corrections when needed. + Ability to perform job functions with attention to detail, speed and accuracy, and comprehend instructions. + Ability to prioritize, organize, delegate work and follows through while working in a fast paced environment. + Ability to be a clear thinker who remains calm and resolves problems using sound independent judgment. + Ability to work under pressure of meeting production schedules and timelines for guests and fellow workers. + Ability to plan and aid in the execution of promotions. + Ability to aid in the transportation of all work equipment and produce pertinent to job + Ability to move about the outlets/function rooms + Ability to carry or lift items weighing up to 20 pounds + Ability to bend, stoop and kneel Desirable : + Hospitality Management Degree or some college + Food Hygiene Certification + First Aid Certification/Awareness + TIPS Certified The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Important information : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

_RELATIONSHIPS:_ 1. Reports directly to the Michael Jordan Steak House General Manager. 2. Interacts and co-operates with Managers, Servers, Cooks, Bartenders, Storeroom, Stewards and Housekeeping, and MJSH Sales Manager as required. 3. Interacts with guests as appropriate. 4. Interacts with other departments as required. _DUTIES AND RESPONSIBILITIES:_ 1. Promote image of the restaurant by displaying impeccable manners, diplomacy and tact towards guests. 2. Maintain constant flow of communication with and to the team. 3. Greets guests upon arrival and direct and walks them to the Steakhouse, Bar, ENO, or Patio as required. 4. Answers telephone and makes reservations. 5. Attends to special guests requests. 6. Communicates to his/her manager any difficulties, guest comment and other relevant information 7. Communicates politely and display courtesy to guests. 8. Establishes and maintains effective employee working relationships 9. Attends and participates in daily briefings and other meetings as scheduled. 10. Attends and participates in training sessions as scheduled. 11. Check to ensure that the OpenTable System is running properly during and before service. 12. Ensure that all menus are checked and clean and inform manager if more menus are needed. 13. Help guests with the chair and lift operations 14. Present an open menu to each guest and a clean wine list to every table. 15. Wish the guest a pleasant meal. 16. Offer a parting comment as the guest exit the Restaurant and/or bar. 17. Performs duties noted on the daily tasks & cleaning schedule 18. Perform other duties, tasks and special projects as assigned. 19. Preforms various administrative duties including liaison between MJSH Sales Manager and event inquiries. 20. Printing: menus, door cards, and name cards as needed. 21. Concierge drops and visits on regular basis. 22. At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures. 23. Assists in maintaining the restaurant in all areas. 24. Implements the hotel and department regulations, policies and procedures including but not limited to: a. House Rules and Regulation b. Health and Safety c. Grooming d. Quality e. Service f. Hygiene and Cleanliness _QUALIFICATIONS:_ Essential: + Must be able to effectively communicate in English in person and on the telephone + Must have excellent customer service skills + Must have the ability to answer multiple telephone lines and maintain composure under pressure + High School diploma or equivalent + Ability to compute basic mathematical calculations. + Ability to provide legible written communication. + Must possess a friendly, upbeat & outgoing personality. + Ability to stand for long periods of time + Ability to effectively multi-task job responsibilities and/or projects Essential Skills: + Ability to perform job functions with attention to detail, speed and accuracy. + Ability to prioritize, organize and follow through. + Ability to be a clear thinker remains calm and resolves problems using Sound judgment. + Ability to work an 8-hr shift in all types of conditions pertinent to the job. + Ability to comprehend instructions + Ability to work cohesively with co-workers as part of a team. + Ability & willingness to perform job tasks according to established standards. + Must be flexible and able to work nights, weekends, and/or holidays as required. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Important information : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True Hospitality for Good - comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights. Five visionary brands - InterContinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels - make up our luxury collection. Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travelers in over 430 hotels and resorts in 100 countries around the world. Having recently added a host of incredible properties to our portfolio, we now stand as one of the world's leading luxury operators. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests unforgettable and unparalleled experiences. About the hotel A luxurious hotel destination at The Wharf on D.C.'s Waterfront, the InterContinental Washington D.C. - The Wharf in the reimagined Wharf neighborhood brings sophistication to its contemporary style. Perfectly placed on the beautiful Potomac River, InterContinental Washington D.C. - The Wharf enjoys the most incredible waterfront views of D.C. Steps away from America's political epicenter, the hotel embraces guests with an exquisitely curated resort destination that reignites the river's edge and a captivating sanctuary in the center of The Wharf neighborhood, paying homage to the maritime and industrial-working heritage of its setting. Featuring a relaxing seasonal rooftop pool with striking Potomac River views and the indulging full-service spa, The Spa at The Wharf, modern luxury, culture, and a rich history combine in the Wharf neighborhood to create a perfect atmosphere for guests and locals alike. About the Restaurant Host position Truly memorable restaurant experiences don't just come from delicious dishes, fine dining and exquisite ambiance. Which is why we're searching for a new Restaurant Host confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service from starter to dessert and beyond. A little taste of your day-to-day Every day is different, but you'll mostly be: + Striving to make every meal truly memorable for our guests by welcoming them with high standards and our signature flare + Owning your station and keeping it well stocked and making sure it's always a clean and safe place to work + Helping with clearing tables and other duties when the team needs you + Minimising waste and keeping your supervisor or duty manager in the loop about any unsafe equipment, low supplies, or safety incidents + Taking on ad-hoc duties to keep the service running smoothly What we need from you + The strength to lift, push and pull big objects up to 50lbs (23 kg) which can also involve bending and kneeling + A good grasp of reading, writing and basic maths + The flexibility to work night, weekend, and holiday shifts + Great communication - you'll be warm, welcoming, and easy to talk to What you can expect from us We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. The hourly pay rate for this role is $25.50. This rate is only applicable for jobs to be performed in Washington, DC. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. You can apply for this role through the link below (or through the internal career site if you are a current employee). Note: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives. IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family. At IHG Hotels & Resorts, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey? As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s and we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, a passion for culture and an appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Important information : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.