Dec 19, 2024
Summary of Position: Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server's primary objective is to provide a genuinely hospitable experience. Duties & Responsibilities: • Welcome and greet guests. Make all our guests feel comfortable and let them know you're there to personally take care of them. • Inform guests of specials and menu changes. • Make recommendations you genuinely feel your guests will enjoy. • Answer questions about our food, beverages and other restaurant functions and services. • Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar. • Deliver food and beverages from kitchen and bar to guests in a timely matter. • Perform side work at the start and end of each shift as required by service station assignment. • Clean tables, doors, floors, floorboards, windows, vents, lights etc. Maintain clean and sanitary environment throughout the entire restaurant. • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable). • Be ready and willing to assist fellow servers as situations arise. • Be ready and willing to assist busperson with clearing and resetting tables. • Thank guests for their visit and invite them to return. • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor. Qualifications: • Be able to communicate and understand the predominant language(s) of our guests. • Must have a basic knowledge of dining room and service procedures and functions. • Possess basic math skills and have the ability to handle money and operate a point-of-sale system. • Be able to work in a standing position for long periods of time (up to 10 hours). • Be able to reach, bend, stoop and frequently lift up to 50 pounds. • Ability to work in a fast paced, high stress environment, while still delivering on our promises to our guests, ensuring a team focused environment.
Novecento
Miami, Florida 33180, United States
Full time