Identified shifts will vary based on business needs Starting pay for this role is $13.50 per hours plus tips and may vary based on experience JOB SUMMARY: The role of the Food Runner is to maintain food flow and service from food line to customer. ESSENTIAL JOB FUNCTIONS: Responsible for providing quality food and service to Harrah's guests Assists this function by ensuring hot food from the kitchen is immediately served to our guests in the dining room Responsible for ensuring all plate presentations are within the guidelines/portion/condiments including appropriate plate ware, set by our culinary team Must prioritize hot food (in the kitchen window) that is waiting to be served to our guests Responsibilities include greeting and serving meals to customers while ensuring a pleasant dining experience Required to be familiar with all the steps of service that servers provide when serving food to our guests Observes all sanitary and safety requirements Maintains a high level of cleanliness, proper presentation and temperature of food Ensures consistent flow of food in a healthy and sanitary manner from kitchen to guest Adheres to regulatory departmental and company policies ADDITIONAL JOB DUTIES: Other duties as assigned During slow periods must assist with expediting food orders coming out of the kitchen and whenever necessary Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same EDUCATION and/or EXPERIENCE: At least 6 months kitchen experience in a high volume establishment High school diploma or GED preferred QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Knowledge of kitchen sanitation Must be able to get along with co-workers and work as a team member Must present a well-groomed appearance Must be able to have a sense of urgency and react to changing business demands Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to lift trays and bus tubs with heavy items at shoulder level. Must be able to clean tables in a timely fashion. Must be able to lift up to 70 pounds and be able to reach across tables. Must be able to push or pull 300 lbs. on a cart or dolly. Must be able to stoop and bend as necessary. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to walk and stand for long periods of time DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.

ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Responsible for greeting and seating guest in assigned dining area. Provides assistance to both guests and employees when necessary. Greets guests upon their arrival and escorts guest party to appropriate table in dining area. Maintains order and cleanliness in dining room. Reports all complaints to management on duty. Ensures that schedules food servers and bus persons are present, chairs and tables are properly positioned and station groupings are assigned to each station. Distributes checks and handles comps, food coupons, and Player cards. Ensures proper check and cash control procedures are carried out. Acknowledges guest's departure and cordially thanks all guests. Completes special assignments for management as requested. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Ability to read and write English sufficiently to perform job. One year experience as food server. Some knowledge of food service. DISCLAIMER: "This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments)."

Essential Duties and Responsibilities: Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Success behaviors and SPOTLIGHT ON SERVICE skills. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and well informed of daily facility hours of operation, promotional programs and any other relevant valuable guest information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and Total Rewards registration and membership. Provides a warm farewell and thanks guests for visiting. Promotes Harrah's and always projects Harrah's in a positive light to guests. Obtains entrée order when necessary and communicates appropriately. Obtains the food when prepared, delivers order to respective guest, observing service standard guidelines. Responsible for complete set-up, stocking and service of assigned area and breakdown. Responsible for drink orders and proper wine serving. Areas assigned should be neat, clean and organized at all times. Follows all established uniform guidelines and appearance standards. Assists in all aspects of the Food and Beverage operation when necessary. Requirements: High School diploma or equivalent required. Prior banquet food service experience preferred. Ability to balance service tray and lift up to 35 pounds. Must possess excellent communication skills and be able to understand and speak English fluently. Must have superior customer service skills and be available to work a flexible schedule to include nights, weekends and holidays. Is fluent on Microsoft Office software products, and is viewed as an outstanding team player. Is able to work in smoke filled environment, and is able to sit and stand for prolonged periods of time. Disclaimer "This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)." Caesars Entertainment, Inc. is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Caesars may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.

JOB DESCRIPTION: The General Manager is responsible for the day-to-day operations of the outlet including, but not limited to employee relations and developing and implementing objectives in accordance with budgetary and service requirements Essential Duties and Responsibilities: Maintains high levels of customer satisfaction by building relationships with the guests (through table touches, greetings or warm farewells) and encourages employees to build relationships with the guests. Resolves customer complaints and/or service deficiencies by listening to the guest, responding with sincerity, and using appropriate service recovery tools. Uses tools such as Avero to analyze business trends and employee performance. In conjunction with the Food and Beverage Operations Director, develops ideas to maximize revenue and/or reduce expenses, outlining goals and objectives. Making sure that the restaurant and/or bar are in compliance with the Health Department Regulations and Standards and maintain the "A" grade. Knowledge of Health Department Rules and Regulations. Maximizes employee morale through leading by example in demonstrating Spotlight 5 behaviors to both guests and employees and provides the tools, guidance and support needed to enable all restaurant employees to give world class guest service. Conducts individual and team QIT, CIP's, EOS/SFS, Step 1 and Buzz sessions and uses the Harrah's coaching cycle in giving both positive and corrective feedback. Follows and enhances departmental and restaurant specific policies, procedures and sequence of service. Additional duties as requested by the Food and Beverage Director. REQUIRED SKILLS: Must have a positive and professional interaction with all casino/hotel departments. Consistently demonstrates excellent communication and facilitation skills. Assists co-workers as needed. Proficient in Microsoft Word, Excel, Power Point and Outlook E-mail programs. High school diploma or equivalent required. College degree preferred. Minimum five years high-volume Food and Beverage experience. Minimum three years supervisory experience. Must be congenial and have neat, professional appearance with good personal hygiene. Must be reliable and conscientious. Possess the ability to interact (in English) with guests, co-workers and supervisory staff. Must be accuracy and detail oriented. Strong interpersonal and communication skills. Ability to act quickly and exercise good judgment under pressure and/or conflict situations. Knowledge of current PC software including word processing and spreadsheets. Proficiency in Point of Sales systems (i.e. Micros, Info genesis) Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.