Description In 1762, John Montagu, the 4th Earl of Sandwich, invented the meal that changed dining forever. As the story goes, he was playing cards and did not want to leave the gaming table to eat. He asked for a serving of roast beef to be placed between two slices of bread so he could eat with his hands. Thus, the Sandwich was born. The Team Member is responsible for building the world's greatest hot sandwich while consistently following the proper recipes and procedures, and adhering to Earl of Sandwich's high standards regarding food presentation, cleaning, and sanitation. Each Team Member must be comfortable working in a team environment where they ensure the needs of our guests are the number one priority so that we may deliver an exceptional dining experience. Our family knows about great sandwiches. We Invented the Sandwich and have been eating sandwiches since 1762. Using 250 years of experience, we bring you Earl of Sandwich . Our secret is our famous artisan bread baked when you order, and traditional family recipes prepared with fresh ingredients. We are a family who loves making sandwiches and sincerely hope you enjoy eating them. Requirements ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Answers the telephone within 3 rings and with a smile in his/her voice Takes the guests order and handles cash and credit transaction Enters orders accurately into the POS system Handles guests problems efficiently and in a friendly manner Prepares sandwiches, salads, and wraps using recipe specifications Demonstrates knowledge of the brand and menu items Suggestively sells additional menu items Checks food quality to ensure it is fresh and safe to serve Greets guests when they are entering and leaving to make them feel comfortable and welcome Maintains cleanliness and organization throughout the restaurant and ensures proper setup and/or breakdown of the entire restaurant including dining room, kitchen, prep areas, and restrooms. Assists with cleaning and maintenance duties as needed Transfers supplies and equipment between storage and work areas by hand or using hand truck

Description SERVER POSITION SUMMARY Greets the Guest with a friendly, welcoming appropriate greeting such as: "Welcome to Chicken Guy, what would you like today?" Ensures that all entrée items (sandwiches, salads, wraps and soup), are entered into the POS. Ensure that all modifications are entered as the order is rung in, up-sell sides, desserts and drinks. The server tells the Guest their total, completes the transaction by either placing the credit or debit slip into the drawer or making change on cash transactions. After cash out, invite the Guest to take the Guest satisfaction survey, letting them know their feedback is valued, it is only a 2-3-minute survey and they are entered to win a prize. Be sure to thank the Guest, ask them to return, and clearly point out where they pick up their food. Note: The order taker/cashier may be separate positions in some locations. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Friendly disposition Enters orders accurately into the POS system Follow orders as indicated on KDS or printed chit Understand and demonstrate Food Safety procedures Answers the telephone within 3 rings and with a smile in his/her voice Takes the guests order and handles cash and credit transaction General math skills Maintain Proper Cash Handling Procedures as defined by the company Transfers and restocks supplies and equipment between storage and work areas by hand or using a hand truck Maintain all cash handling documentation for their drawer Handles guest concerns efficiently and in a friendly manner Demonstrates knowledge of the brand and menu items Suggestively sells additional menu items Greets guests when they are entering and leaving to make them feel comfortable and welcome Maintains cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, kitchen, prep areas and restrooms. Assists with stocking, cleaning and maintenance duties as needed Assist with the delivery of orders Assist with Expediting orders Competency Statement Communication - Conveys ideas and facts orally using language the audience will best understand. Ethics & Integrity - Earns others' trust and respect through consistent honesty and professionalism in all interactions. Teamwork - Promotes cooperation and commitment within a team to achieve goals and deliverables. Customer Focus - Builds and maintains customer satisfaction with the products and services offered by the organization. Relationship Building - Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect. Interpersonal - Gets along well with a variety of personalities and individuals. Listening - Understands and learns from what others say. Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities.

Description Come join us at Warrior - the newest restaurant lounge to hit West Hollywood. Warrior is an Asian-inspired lounge and rooftop set in an edgy, stylish, and unique Asian and exotic ambiance and serving Top Chef-winning Chef Hung's Asian-fusion menu and the best mixologist inspired cocktails in town. Our Busser/Barbacks play an important role in our daily operations by ensuring our dining room, bar, lobby, and service areas are clean, stocked, and visually appealing. They assist our Bartenders in clearing the bar top, cleaning the barware, and restocking glassware and plate ware. In addition, they change out kegs as needed to keep our beers on tap fresh! Requirements Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) The following list is not inclusive of additional responsibilities that may be requested by the Bar Manager Wipe tables and seats with dampened cloths and replace dirty tablecloths. Set tables with clean linens, condiments, and other supplies. Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning. Clean up spilled food, drink and broken dishes, and remove empty bottles and trash. Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays. Fill beverage and ice dispensers. Stock cabinets and serving areas with condiments, and refill condiment containers as necessary. Locate items requested by guests. Carry food, dishes, trays, and silverware from kitchens and supply departments to serving counters. Serve food to guests when waiters and waitresses need assistance. Clean and polish counters, shelves, walls, furniture, and equipment in food service areas and other areas of restaurants, and mop and vacuum floors. Replenish supplies of food and equipment at steam tables and service bars. Wash glasses and other serving equipment at bars. Stock refrigerating units with wines and bottled beer and replace empty beer kegs. Slice and pit fruit used to garnish drinks.

Description POSITION SUMMARY: Food preparation and cook positions are responsible for executing recipes and procedures in a consistent manner to ensure excellent food quality and a great guest experience. These positions also are responsible for ensuring a sanitary work area at all times, setting up stations and properly storing and labeling product, ensuring all necessary items are stocked and fresh, ensuring any allergies or special requests are handled correctly; and interacting in a positive and fast paced manner. Some or all positions may be cross-trained to ensure maximum flexibility in staffing, team member development, and restaurant efficiencies. RESPONSIBILITIES: Inside Expo Accurately read and verbally communicate tickets to the rest of the team; clearly communicate any allergens, special requests, as well as other special circumstances and ensure they are correctly accommodated; make boxes, fold papers, and keep trays and the work area organized. Salad Station or Make Station Execute all salad or sandwich recipes according to specs; ensure all product is at the correct temperature, prepared with optimal quality, and according to any allergies or other special requests; and prepare and cut product as necessary Fry Stations Drop, drain, and season chicken or fries; execute recipes and build orders; check fryers for temperature, oil levels, and oil quality; properly and safely filter, clean and replace oil in fryers; and ensure high quality of all items being prepared May prep and prepare pickles, mac and cheese, and other items Grill Station Butter and grill buns to spec; season and grill chicken to spec; and ensure high quality of all items being prepared Sauce Prep Prep all sauces according to spec; cup or bag and label all sauces; and ensure proper storage May prepare milkshakes following recipes Chicken Breader Prepare all brine, batter, and breading according to spec; properly cut and trim fat from chicken; properly brine, pound and bread all chicken following recipes and food safety procedures Other related responsibilities. All positions follow through on other responsibilities as assigned. Requirements REQUIREMENTS AND EXPERIENCE: Previous experience in a busy kitchen preferred, but not necessary Ability to follow written and verbal procedures Excellent interpersonal skills with the ability and willingness to smile and interact in a genuinely energetic and warm manner towards guests and co-workers Ability to read and understand recipes Able to work in a high energy fast-paced environment

Description POSITION SUMMARY: The Food Runner is responsible for ensuring that all items are delivered to guests quickly and correctly. RESPONSIBILITIES: Interact with guests with a warm smile and energetic greeting and ensure that their needs are met. Deliver all orders to the correct guests and verify with the guests that their orders are correct before leaving the table. Ask guests if there is anything else they need and if so, graciously get it for them and ensure that they are satisfied. Monitor all side stations to ensure that they are stocked and clean and available for guest use. Interact with Expo and other team members in a positive and helpful manner to ensure a positive environment in the restaurant. Other related responsibilities. Requirements REQUIREMENTS AND EXPERIENCE: Previous experience in a guest or customer facing position preferred, but not necessary Excellent interpersonal skills with the ability and willingness to smile and interact in a genuinely energetic, warm, and attentive manner towards guests and co-workers Excellent communication skills in order to interact effectively with guests and coworkers Ability to work in a high energy, fast paced environment

Description SERVER POSITION SUMMARY Greets the Guest with a friendly, welcoming appropriate greeting such as: "Welcome to Chicken Guy, what would you like today?" Ensures that all entrée items (sandwiches, salads, wraps and soup), are entered into the POS. Ensure that all modifications are entered as the order is rung in, up-sell sides, desserts and drinks. The server tells the Guest their total, completes the transaction by either placing the credit or debit slip into the drawer or making change on cash transactions. After cash out, invite the Guest to take the Guest satisfaction survey, letting them know their feedback is valued, it is only a 2-3-minute survey and they are entered to win a prize. Be sure to thank the Guest, ask them to return, and clearly point out where they pick up their food. Note: The order taker/cashier may be separate positions in some locations. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Friendly disposition Enters orders accurately into the POS system Follow orders as indicated on KDS or printed chit Understand and demonstrate Food Safety procedures Answers the telephone within 3 rings and with a smile in his/her voice Takes the guests order and handles cash and credit transaction General math skills Maintain Proper Cash Handling Procedures as defined by the company Transfers and restocks supplies and equipment between storage and work areas by hand or using a hand truck Maintain all cash handling documentation for their drawer Handles guest concerns efficiently and in a friendly manner Demonstrates knowledge of the brand and menu items Suggestively sells additional menu items Greets guests when they are entering and leaving to make them feel comfortable and welcome Maintains cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, kitchen, prep areas and restrooms. Assists with stocking, cleaning and maintenance duties as needed Assist with the delivery of orders Assist with Expediting orders Competency Statement Communication - Conveys ideas and facts orally using language the audience will best understand. Ethics & Integrity - Earns others' trust and respect through consistent honesty and professionalism in all interactions. Teamwork - Promotes cooperation and commitment within a team to achieve goals and deliverables. Customer Focus - Builds and maintains customer satisfaction with the products and services offered by the organization. Relationship Building - Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect. Interpersonal - Gets along well with a variety of personalities and individuals. Listening - Understands and learns from what others say. Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities.

Description When you walk into one of our restaurants, you are met with a warm smile and the promise of an amazing Italian meal! Our menu features fresh, prepared-to-order classic dishes from regional Italian recipes and the ambiance mirrors that of a lively family gathering. The common ingredient that creates our comforting Guest environment is the wonderful family, just like we nurture our dishes, we nurture our family members. We want YOU to be one of our key ingredients! A Line Cook is an hourly, non-exempt Family Member who reports directly to the Executive Chef. The Line Cook provides quality service in all areas of food production for menu items and specials in designated outlets in accordance with company standards. Maintain organization, cleanliness, and sanitation of work areas and equipment. Requirements Essential Job Duties: Demonstrates and shares a solid knowledge of the menu, and ensures proper preparation of all food items to consistently meet standards. Demonstrates knowledge of all menu items, recipes, and ingredients. Quickly learns new recipes, cooking techniques, and menu rollouts. Follows recipes to ensure consistency in food. Accurately answers guests' and family members' questions regarding the menu. Contributes to food cost management through attentive dating, labeling, and rotation of inventory. Follows prep sheet to ensure proper amounts and limits waste. Maintain complete knowledge of property layouts, table/seat/station numbers, proper table setups, room capacity, and hours of operation, price ranges, and dress codes. Maintains complete knowledge of all menu items, prices, preparation methods, cook time, major ingredients, quality standards, taste, the appearance of products, texture, serving temperature, garnish, and plate presentation. Ability to be well organized, maintain concentration, and think clearly when providing service to multiple guests within any given period of time. Ability to endure abundant physical movements throughout the work area. Ability to perform job functions with minimal supervision. Maintain and strictly abide by state sanitation/health regulations and Company standards of operation. Meet with Chefs to review assignments, anticipated business levels, changes, and other information pertinent to the job performance. Inspect cleanliness and organization of line workstations; rectify deficiencies and maintain throughout the shift.

Description Come join our reinvigorated Brio and Bravo brands as we go back-to-basics to offer our creative, made-to-order menu with light and fresh ingredients that we all know and love across all of our premier restaurant locations now lead by the restaurant group that successfully restored the identity and operational excellence of the iconic Italian restaurant brands of Buca di Beppo and Bertucci's! Position Summary: Assists in the management of all aspects and functions of the property in accordance with BRIO/BRAVO standards of excellence. Provides assistance to the General Manager with all Guest service, passion for the brand, family communication, development of authentic talent, operational standards of excellence, and decision-making and for the entire location. Directs, implements and maintains a philosophy congruent with BRIO/BRAVO's culture, which services as a guide to all staff members. Requirements Essential Duties and Responsibilities Strives to create an operation that values BRIO/BRAVO's standards of Guest Service. Ensures that every point of contact with the Guest meets or exceeds expectations and creates a lasting impression to drive repeat business. Creates and contributes to a high-energy environment that promotes maximum engagement and enjoyment for the Family and the Guest. Communicates in an impactful and meaningful way with management and family members and fosters an open and respectful work environment. Develops talented and committed family members and staff. Models and executes BRIO/BRAVO practices throughout the entire operation creating a high-energy environment for the family and guests alike. Demonstrates competence and confidence in making sound effective decisions that benefit the guest and family. Gathers and utilizes appropriate information and takes urgent action in correcting problems and concerns. Ensures prompt, friendly service according to company guidelines. Devises and executes comprehensive plans, stays updated on all aspects of the operation, and models effective stress management techniques. Leads by example and sets others up for success in running the operation smoothly and effectively. Facilitates a professional and ethical manner that is beyond reproach. Directly responsible for maximizing the respective locations' sales and profits. Maintain complete knowledge of and comply with all departmental policies and procedures and service standards. Ensure proper documentation for all accidents and incidents per BRIO/BRAVO policies and procedures. Maintain complete knowledge of all menu items, preparation methods, cooking standards, ingredients, portion sizes, garnishes, presentations, and prices. Maintain complete knowledge of all liquor inventories available. Ensure that shift changeovers go smoothly by communicating all necessary information to oncoming managers and staff. Memorable Guest Service: Engages the guest at every opportunity while providing them with a personalized and memorable experience. Actively and sincerely connects with the guests by inquiring about their dining experience at table visits. Recognizes unique guest needs and customizes approach in response in order to achieve positive results and resolutions to problems. Accurately reads and anticipates the guest's concerns and needs. Resolves difficult guest situations with confidence and a positive, professional attitude. Models BRIO/BRAVO standards for memorable guest service and emphasizes the importance of these standards to the family. Responds promptly and thoroughly to guest comments and feedback and shares this input openly with the family. Provides feedback to all managers and family members around opportunities to improve guest service and promptly recognizes excellent service behaviors. Passion for the Brand: Enthusiastically promotes BRIO/BRAVO brand inside and outside of the facility. Motivates the family to focus their energy on impressing and satisfying the guest Communicates appreciation to the guest for their continued patronage. Sets an example for the family by displaying a high level of energy and enthusiasm throughout the shift. Proactively searches for methods to improve the guests' dining experience. Acts as a representative for BRIO/BRAVO in all interactions in order to generate new business opportunities and relationships. Creates opportunities to make BRIO/BRAVO a visible and positive presence in the community. Family Communication and Respect: Drives a respectful environment through equal and fair treatment of all family members. Follows through on commitments to promote trust and teamwork. Listens openly and respectfully to others, shows concern for their needs and feelings. Shares ideas with the family and promotes a commitment to reach family goals. Considers the impact on family members when making decisions. Effectively conveys written and verbal communication to all family members. Promotes and ensures a consistently utilized communication plan throughout the operation. Creates a meaningful connection with each manager and family member. Makes oneself available to managers and family members to listen and discuss important issues. Developing Authentic Talent: Works with managers to create a development plan tailored to each family member's unique strengths and opportunities. Assigns appropriate tasks to team members and provides ongoing direction. Acknowledges and celebrates family accomplishments in a meaningful and public manner. Provides immediate positive reinforcement and encouragement to improve family member performance. Identifies and corrects performance problems in a firm and respectful manner. Uses open and honest feedback to provide clear expectations of performance. Looks for opportunities to teach others to help them succeed. Supports and encourages diversity by valuing and developing managers and family members of all backgrounds. Seeks qualified, enthusiastic, and people-oriented candidates to fill all positions in the operation. Assists in the development of effective leaders to support succession-planning efforts. Ensures new hires have received proper training and are cross-trained to support other areas of the operation when appropriate. Delegates assignments and projects effectively to family members; regularly checks in for progress and updates in an efficient manner. Operational Standards of Excellence: Executes procedures properly and does not allow deviations from the procedures. Ensures that all managers are operating and following the same procedures; upholding the standards equally. Completes reports and other paperwork in a timely and thorough manner. Communicates operating standards and guidelines to family members while ensuring their understanding and commitment. Instills a clear understanding and support of the BRIO/BRAVO vision and standards within the family. Generates a clear connection between adherence to policies and their positive impact on the guest experience. Drives the utilization of restaurant systems, tools, and procedures to maximize efficiency. Disciplined Decision Making: Displays a deep understanding of the factors that contribute to overall restaurant profitability. Takes ownership and responsibility to solve problems, resulting in a positive outcome. Assesses the impact decisions will have on the guest and the family before taking action. Confidently makes quick and effective decisions under pressure. Learns from mistakes to ensure personal growth and future effectiveness Remains open to other methods and input from managers, family members, and peers to improve decision-making skills. Understands and regularly utilizes relevant tools and metrics to drive business performance. Personal Effectiveness: Manages daily priorities while planning ahead to anticipate needs, staying up-to-date on developments. Identifies priorities for each shift and effectively directs the family's efforts and attention accordingly. Maintains composure and focus when juggling multiple tasks at once. Maintains, anticipates, and prepares for potential obstacles and opportunities. Assists with the execution of all aspects of the operation; steps in to assist wherever needed. Provides sufficient guidelines and expectations to the management family to effectively guide the operation in the General Manager's absence. Secondary Job Functions: Maintain complete knowledge of preventative maintenance policies and procedures. Facilitate and maintain a complete knowledge of computer systems and BRIO/BRAVO policies and procedures. Ensure the receipt of the product ensuring company standards and invoice accuracy. Corrects unsafe practices or conditions. Promptly and properly completes all daily paperwork and assignments. Interview applicants in accordance with all EEO guidelines and regulations. Ensure all staff closing duties are completed before an employee leaves. Complete and maintain location files. Monitor guest situations and if necessary document the incident. Other duties as assigned by the supervisor.

Description SERVER POSITION SUMMARY Greets the Guest with a friendly, welcoming appropriate greeting such as: "Welcome to Chicken Guy, what would you like today?" Ensures that all entrée items (sandwiches, salads, wraps and soup), are entered into the POS. Ensure that all modifications are entered as the order is rung in, up-sell sides, desserts and drinks. The server tells the Guest their total, completes the transaction by either placing the credit or debit slip into the drawer or making change on cash transactions. After cash out, invite the Guest to take the Guest satisfaction survey, letting them know their feedback is valued, it is only a 2-3-minute survey and they are entered to win a prize. Be sure to thank the Guest, ask them to return, and clearly point out where they pick up their food. Note: The order taker/cashier may be separate positions in some locations. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Friendly disposition Enters orders accurately into the POS system Follow orders as indicated on KDS or printed chit Understand and demonstrate Food Safety procedures Answers the telephone within 3 rings and with a smile in his/her voice Takes the guests order and handles cash and credit transaction General math skills Maintain Proper Cash Handling Procedures as defined by the company Transfers and restocks supplies and equipment between storage and work areas by hand or using a hand truck Maintain all cash handling documentation for their drawer Handles guest concerns efficiently and in a friendly manner Demonstrates knowledge of the brand and menu items Suggestively sells additional menu items Greets guests when they are entering and leaving to make them feel comfortable and welcome Maintains cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, kitchen, prep areas and restrooms. Assists with stocking, cleaning and maintenance duties as needed Assist with the delivery of orders Assist with Expediting orders Competency Statement Communication - Conveys ideas and facts orally using language the audience will best understand. Ethics & Integrity - Earns others' trust and respect through consistent honesty and professionalism in all interactions. Teamwork - Promotes cooperation and commitment within a team to achieve goals and deliverables. Customer Focus - Builds and maintains customer satisfaction with the products and services offered by the organization. Relationship Building - Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect. Interpersonal - Gets along well with a variety of personalities and individuals. Listening - Understands and learns from what others say. Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities.