Company Description Benjamin Restaurant Group is a family-owned and operated restaurant group offering high-quality food in luxurious environments across the New York metro area. Role Description This is a full-time on-site Maître D'/Host/Hostess role located in New York, NY. The Maître D'/Host/Hostess will be the first point of contact for guests entering our restaurant. This role is responsible for greeting and seating guests, managing reservations, and ensuring a smooth flow of guests to enhance their dining experience, and answering calls. A key part of this role involves providing top-tier customer service while maintaining an organized and efficient seating arrangement in the restaurant. Qualifications At least 2+ years experience in luxury hospitality Communication and Customer Service skills Strong interpersonal skills and ability to work in a fast-paced environment Knowledge of fine dining etiquette is a plus Greet guests as they enter the restaurant, providing a warm and welcoming atmosphere, ensure to use guest name, emphasize Loyalty Recognition - driving guest experience. Manage guest reservations and coordinate the seating of guests based on availability. Answer phone calls, take reservations, and assist guests with inquiries. Provide accurate information about the restaurant's menu and specials. Assist with special guest requests, ensuring they are handled with care and attention. Transfer calls to our corporate office Compensation $20-$30 an hour Hours Must be available to work Monday - Thursday from 11am - 9pm and weekends and holidays when needed. Working Conditions On-Site. While performing the duties of this job, the employee is regularly required to stand for long hours, walk, talk, and hear.