This position requires the Hostess to greet guests at the door, seats and presents clean menus to guest in a friendly, professional and quick manner. It also requires the Host to interact with, entertain, and provide best in class service and hospitality to every Ojos Locos guest.
Essential Duties and Responsibilities- Adhering to all Image & Costume guidelines
- Greets and seats guests, presents menus to guests, informs them of special catch and soups.
- Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
- Takes names on a waiting list.
- Runs the floor plan board.
- Observes tables and keeps track of clean, dirty and occupied tables.
- Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
- Cleans, organizes and stocks menus at host area.
- Answers phone and answers questions concerning the menu and restaurant.
- Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
- Fills to-go orders, if applicable.
- Sweeps foyer and front entrance area frequently.
- Performs other duties as directed.