Dec 19, 2024
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Bertucci's
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Santa Monica, California 90405, United States
Full time
Restaurant
Bar
Job Description
Job Description Earl Enterprises presents its new concept Seaside by the Pier located right on the Santa Monica Pier. Seaside by the Pier is a three-level restaurant with something for everyone. The first level will consist of delicious deli sandwiches for quick service and take out, the second level will provide a casual dining atmosphere with traditional American fare, and on the third level will boast a gorgeous rooftop bar overlooking the Santa Monica Pier. POSITION SUMMARY The Host is responsible for welcoming Guests, seating them at tables, and helping ensure quality of facilities and service. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) The following list is not inclusive of additional responsibilities that may be requested by the Service Supervisor. • Direct guests to coatrooms and waiting areas such as lounges. • Inform guests of establishment specialties and features. • Inspect dining and serving areas to ensure cleanliness and proper setup. • Speak with guests to ensure satisfaction with food and service, and to respond to complaints. • Keep all lines for entry and waiting areas well maintained and orderly. • Be aware of anyone tampering with memorabilia. • Aid in maintaining the privacy of celebrities by keeping other customers away from their table. We Are Earl Enterprises Earl Enterprises builds on its past successes in defining ambitious goals for the future. Earl Enterprises bring together the power of people, services and creative genius to build innovative sustainable companies that guests can enjoy today and in the future through our diversified brand portfolio. Earl Enterprises is growing as a leader in the field of entertainment, leisure, tourism, hotel, and restaurant consultant services. Come join us onward and upward. Our concepts include Planet Hollywood, Buca di Beppo, Earl of Sandwich, Chicken Guy, Seaside on the Pier, Mixology, Café Hollywood and Bertucci's. Requirements QUALIFICATIONS Competency Statement(s) • Communication - Conveys ideas and facts orally using language the audience will best understand. • Ethics & Integrity - Earns others' trust and respect through consistent honesty and professionalism in all interactions. • Teamwork - Promotes cooperation and commitment within a team to achieve goals and deliverables. • Customer Focus - Builds and maintains customer satisfaction with the products and services offered by the organization. • Relationship Building - Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect. • Interpersonal - Gets along well with a variety of personalities and individuals. • Listening - Understands and learns from what others say. • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities. • Working Under Pressure - Ability to complete assigned tasks under stressful situations. • Organized - Possessing the trait of being organized or following a systematic method of performing a task. • Guest Oriented - Ability to take care of the guests' needs while following company procedures.