TITLE: Server
DEPARTMENT: Food & Beverage
REPORTS TO: Restaurant Manager
Join our full time staff
. Little America offers excellent benefits such as medical, dental and vision insurance and 4% matching 401K
1.
SUMMARY:
The main function of the Little America Hotel Fine Dining Server is to ensure that a high level of customer service is consistently delivered in our Restaurant.
2.
TASKS:
- Menu knowledge - must know the basic ingredients in all menu items and standard preparation methods, specials and soups of the day.
- Maintain professionalism in demeanor/body language at all times.
- HSI knowledge - ability to ring in order in a timely fashion. Accuracy is
imperative. - Deliver guest order with accuracy, ensuring that all accompaniments are there.
- Friendliness - must portray a sense of hospitality and attentiveness.
- Pre-bus - maintain clean tables, follow steps of service method.
- Solicit guest feedback regarding food and service.
- Willingness to assist in other areas, if required.
- Maintain a clean, organized and sanitized work area. Complete daily side work duties.
3.
PHYSICAL DEMANDS:
- Ability to support oneself in an erect and/or completely upright position for a prolonged period of time.
- Ability to substantially press against something with a steady force in order to push forward, downward or outward, and to exert a considerable force in order to draw, drag, haul, or tug objects in a sustained motion
- Ability to raise substantial objects from a lower to a higher position, or move objects horizontally from position to position.