Dec 19, 2024

Assistant Restaurant Manager, Starbucks - Hilton Anaheim

  • Hilton
  • Anaheim, California 92805, United States
Full time Restaurant Bar

Job Description

The Hilton Anaheim issearching for their next Assistant Manager for Starbucksto join the Food & Beverage teamand help lead the Starbucks team! If you have a passion for customer service and want to learn and grow in the hospitality industry this is the perfect opportunity! This position will oversee 20 Team Members. The ideal candidate will be an energeticand experiencedleader who enjoys being hands on, has acapacity and comfortabilityfor implementing policies and procedures,possessesa passion for upholding standards (Starbucks and Hilton standards), and hasa minimum of2 years ofmanagerial/supervisoryexperience. _experience is a plus!_ The 1,574 room Hilton Anaheim is in the heart of California's famous Orange County, next to the Anaheim Convention Center and steps from the Disneyland Resort.Be part of a team that is ranked on Great Places to Work and on Fortune's World's Best Workplaces list! From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. In addition, the property offers meals while on shift, discounted parking, and uniforms. Shifts: Open availability, morning, evenings,weekendsand holidays arerequired The hourly wage for this full-time position is starting at $30 What will I be doing? A Starbucks Assistant Manager plays a crucial role in ensuring the smooth operation of the Starbucks location. Here are the key responsibilities and duties associated with this position: Training and Development: + Training New Employees : Store managers train new employees on how to work effectively in the store. This includes imparting knowledge about products, equipment, and customer service. + Internal Promotion : They also focus on developing existing store associates, encouraging their growth within the company. + Performance Management : They ensure that employees meet performance standards and contribute to a productive work environment. Store Operations: + Maintenance and Cleanliness: Store managers ensure the store is wellmaintained, clean, and organized. + Inventory Management : Theymonitorinventory levels to prevent shortages of essential supplies (such as coffee beans, cups, and mugs). + Quality Control : Managers inspect coffee beans during roasting and brewing processes tomaintaincoffee quality. + Cash Management: They manage cash positions throughout the store. Customer Service: + Guest Satisfaction: Meet and greet guests and respond to guest inquiries, requests and issues ina timely,friendlyand efficient manner and resolve guest concerns + Service Management: Monitorand assess service and satisfaction trends,evaluateand address issues and make improvements accordingly Business Growth and Strategy: + Sales and Profitability : Store managers develop and implement strategies to increase sales and profitability. + Positive Work Environment : They foster a positive and productive work environment for both employees and customers. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hiltonremainsa beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - Weoperatewith a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Fornearly acentury, Hilton has offered business and leisure travelers the finest in accommodations, service,amenitiesand value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands (). Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.Andour amazing Team Members are at the heart of it all! Job: _Food and Beverage_ Title: _Assistant Restaurant Manager, Starbucks - Hilton Anaheim_ Location: _null_ Requisition ID: _HOT0B62Z_ EOE/AA/Disabled/Veterans

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