Dec 19, 2024
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Chick-fil-A
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San Diego, California 92140, United States
Full time
Restaurant
Bar
Job Description
Do you love to bring smiles and joy to other people? Our Dining Room Hosts do just that! They are responsible for providing exceptional customer care and ensuring every guest has a memorable experience in our restaurant. Job duties include checking in on guests during their visits, maintaining a clean and organized dining area, and looking for opportunities to go above and beyond. The ideal candidate has excellent communication and interpersonal skills, the ability to work well in a fast-paced environment, and a keen eye for cleanliness. Primary Qualities: sound like you? Outgoing and Fun - if you're not having fun, you're doing it wrong Great Attitude - willing to go the extra mile for our guests Hard Working - doesn't like to waste time standing around Dependable - won't abandon their responsibilities when things get hard Honest - it's okay to make mistakes as long as you're truthful Team Player - invested in building relationships with coworkers Role Model - do what's right even when no one is watching Responsive - show urgency in your work Initiative - find new ways to serve and take advantage of them Patient - slow to anger and frustration Detailed - get the small things right Disciplined - show up on time and hold yourself to high standards (100% all day every day) General Responsibilities Treat all guests and fellow team members with honor, dignity, and respect Go above and beyond to show Chick-fil-A magic to our guests (Second Mile Service) Appropriately handle customer feedback and play a positive role in customer recovery Proactively maintain a refreshingly clean environment (windows/tables/doors/restrooms/patio, etc.) Refresh the condiment station and empty trash receptacles when needed Show up on time, have a great attitude and work hard for your entire shift Be a team player and be responsible to fill your shift if you are not able work Display good stewardship and a sense of ownership for the business Minimum Requirements You must be available to work a minimum of 10-15 hours per week and be available on Fridays and/or Saturdays. Those are our busiest days; we need you on our "A" Team. You must be able to lift and carry 25+ lbs on a consistent basis. You must commit to the highest Chick-fil-A customer service standards and our promise to guests: the highest quality meals served in a quick, friendly, and clean environment. Bring your gifts and talents to our team; if you make our goals your goals, we will make your goals our goals. We're excited to meet you!