Job Summary:
Villagio Hospitality Group, the team behind iconic dining destinations such as The Black Sheep Restaurant, Trattoria Villagio, and 2 Silos Brewing Co., is seeking an experienced and dynamic Restaurant Manager to oversee daily operations, ensure exceptional guest experiences, and drive overall business success. The ideal candidate will be a hands-on leader with a passion for hospitality, a keen eye for detail, and the ability to manage all aspects of restaurant operations efficiently.
Key Responsibilities:
- Oversee all front-of-house and back-of-house restaurant operations to ensure smooth daily service.
- Lead, train, and manage staff, fostering a positive work environment and ensuring excellent customer service.
- Monitor restaurant financials, including budgeting, cost control, and profitability analysis.
- Ensure compliance with health and safety regulations, food handling policies, and company standards.
- Develop and implement strategies to enhance guest satisfaction and retention.
- Collaborate with the culinary team to ensure menu consistency, quality, and innovation.
- Handle guest feedback and resolve any service-related issues promptly.
- Maintain restaurant cleanliness, ambiance, and overall presentation.
- Coordinate with vendors, suppliers, and inventory management to ensure cost efficiency.
- Plan and execute promotional events, seasonal offerings, and special dining experiences.
Qualifications & Skills:
- Proven experience as a Restaurant Manager or similar leadership role in a high-volume restaurant.
- Strong leadership, team-building, and communication skills.
- Knowledge of restaurant operations, financial management, and cost control.
- Ability to multitask and thrive in a fast-paced, guest-focused environment.
- Familiarity with TOAST POS systems and restaurant management software.
- Passion for food, beverages, and providing an outstanding dining experience.
- Ability to work flexible hours, including nights, weekends, and holidays.
Benefits & Perks:
- Competitive salary based on experience.
- Health, dental, and vision insurance.
- Paid time off and employee discounts.
- Opportunities for career growth within Villagio Hospitality Group.