Lead, Inspire & Create Unforgettable Dining Experiences!
Join Our Team and Make Your Mark in Wine Country Hospitality at Ponte Winery!
About Our Company:
Ponte Family Estate Winery has been a cornerstone of Temecula Wine Country since 2003. With vineyards dating back to 1984, we are a true working winery, producing over 20 estate-grown varietals within our certified sustainable facilities. Our restaurant pairs exceptional food with Ponte wines, offering guests a one-of-a-kind dining experience surrounded by breathtaking vineyard views.
Nestled in the heart of Temecula Wine Country at Ponte Winery, our restaurant offers a memorable outdoor dining experience with a focus on seasonal cuisine, and exceptional service. Our menu features fresh, seasonal ingredients with a focus on local and sustainable sourcing.
The Restaurant at Ponte has been a destination dining location in Temecula Wine Country since opening in 2003. The outdoor Restaurant has stunning vineyard and garden views and is open year-round for guests and Wine Club Members.
The ideal candidate will have a passion for hospitality, a strong background in managing a high-end dining establishment, and the ability to lead a team in delivering outstanding lunch and dinner services. This is a hands-on leadership position requiring a blend of operational management, customer service excellence, and team development.
If you are passionate about creating exceptional dining experiences and thrive in a leadership role, we encourage you to apply for the Restaurant Manager position at our prestigious outdoor restaurant in Temecula Wine Country!
Summary:
The Restaurant Manager oversees daily operations and ensures that every guest enjoys a seamless, memorable dining experience. This role is responsible for upholding Ponte's service standards, maintaining exceptional food and beverage quality, and fostering a positive, team-driven work environment. In addition, this position ensures cost control, inventory management, safety, and compliance with regulations while coaching, mentoring, and developing a high-performing team.
Compensation:
- $82,000+ annually DOE
- Discretionary bonus based on KPI expectations.
Schedule:
- Wednesday - Sunday (minimum), based on business needs
- Nights, Weekends, and Holidays required
Benefits Per Company Plan Details:
- Medical, Dental, Vision
- 401k Matching Plan
- Life Insurance
- Hospital Confinement Plan
- Pet Insurance
- 3 Weeks of PTO
- 2 paid Holidays (Thanksgiving + Christmas) + 6 Floating Holidays
The terms and conditions associated with each Benefit are outlined in the Associate Handbook, additional documentation provided by Human Resources, or within the policies of the carriers providing the benefits
Essential Duties and Responsibilities:
Guest Experience & Service Excellence
- Lead the front-of-house team to ensure exceptional service that exceeds guest expectations.
- Monitor food and beverage quality, ensuring consistency and adherence to Chef's specifications.
- Engage with guests, ensuring a warm, welcoming, and memorable dining experience.
- Resolve guest concerns with professionalism, creating positive outcomes.
- Uphold Ponte's hospitality standards, ensuring a seamless and enjoyable atmosphere.
Team Leadership & Development
- Recruit, onboard, train, and mentor front-of-house associates to maintain high service standards.
- Coach and counsel staff, providing constructive feedback and development opportunities.
- Foster a positive and motivated team environment, leading by example.
- Ensure all staff adhere to food safety, sanitation, and service regulations.
Operations & Financial Management
- Achieve sales goals by driving an outstanding guest experience and upselling strategies.
- Manage cash handling procedures, nightly reports, and financial reconciliation.
- Oversee labor budgets, payroll, scheduling, and daily attendance.
- Ensure compliance with all federal, state, and local labor and health regulations.
- Monitor inventory and cost controls, placing beverage and supply orders as needed.
Safety & Compliance
- Ensure compliance with health and safety regulations, including county sanitation standards.
- Conduct regular safety training to promote a safe environment for guests and staff.
- Understand winery closing procedures, securing property and setting alarms when necessary.
- Complete and report all incidents and accidents involving guests or associates.
Supportive Functions
- Step in as needed to assist with seating, serving, bussing, expediting, food running, and bartending.
- Handle guest inquiries regarding reservations, large parties, and special events.
- Oversee end-of-month inventory and purchase orders for supplies and beverages.
- Ensure all service equipment is properly maintained, submitting repair requests as needed.
Qualifications & Skills
- 5+ years of hospitality management experience required.
- Strong leadership skills with the ability to train, mentor, and develop a team.
- Extensive knowledge of food, wine, spirits, and hospitality service standards.
- Ability to provide direction to staff while maintaining respect and integrity.
- Exceptional problem-solving and decision-making skills.
- Experience with Aloha POS, OpenTable, Microsoft Word & Excel preferred.
- Ability to work outdoors in all weather conditions.
- Professional appearance and adherence to uniform standards.
- Riverside County Food Handler's Card & RBS Alcoholic Beverage Certification required.
Company Standards:
- Understand the PONTE Values, and Service Standards.
- Ensure the safety of guests and associates.
- Follow the environmental standards set by the Company
- Treat all associates and guests in a respectful manner.
- Exhibit integrity (honesty and truthfulness).
- Perform any other duties as required by your Manager.