Maître D'/Host/Hostess

Company Description

Benjamin Restaurant Group is a family-owned and operated restaurant group offering high-quality food in luxurious environments across the New York metro area.

Role Description

This is a full-time on-site Maître D'/Host/Hostess role located in New York, NY. The Maître D'/Host/Hostess will be the first point of contact for guests entering our restaurant. This role is responsible for greeting and seating guests, managing reservations, and ensuring a smooth flow of guests to enhance their dining experience, and answering calls. A key part of this role involves providing top-tier customer service while maintaining an organized and efficient seating arrangement in the restaurant.

Qualifications

• At least 2+ years experience in luxury hospitality
• Communication and Customer Service skills
• Strong interpersonal skills and ability to work in a fast-paced environment
• Knowledge of fine dining etiquette is a plus
• Greet guests as they enter the restaurant, providing a warm and welcoming atmosphere, ensure to use guest name, emphasize Loyalty Recognition - driving guest experience.
• Manage guest reservations and coordinate the seating of guests based on availability.
• Answer phone calls, take reservations, and assist guests with inquiries.
• Provide accurate information about the restaurant's menu and specials.
• Assist with special guest requests, ensuring they are handled with care and attention.
• Transfer calls to our corporate office

Compensation

$20-$30 an hour

Hours

Must be available to work Monday - Thursday from 11am - 9pm and weekends and holidays when needed.

Working Conditions

On-Site. While performing the duties of this job, the employee is regularly required to stand for long hours, walk, talk, and hear.