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OPERATIONS POSITION DESCRIPTION POSITION INFORMATION: Position Title: Kitchen Manager Department: Operations Section: Back of the House Supervisor: General Manager POSITION SUMMARY: The Kitchen Manager is responsible and accountable for food production and operating the back of the house using Golden Corral products, recipes, procedures and company systems to ensure that the standards for quality food, recipes, and cleanliness are achieved. ACCOUNTABILITIES/RESPONSIBILITIES: Achieve all company standards for products, recipes, cleanliness and service times in restaurant using Golden Corral systems. Achieve all local, state and federal health and sanitation standards. Ensure compliance with all company policies including the Code of Ethics. Ensure Restaurant Operations Improvement Process (ROIP) standards are met in the back of the house. Control food costs by ordering, receiving, storing and producing all food products according to Golden Corral specifications and production guides. Maintain food product inventory levels in accordance with Golden Corral guidelines. Achieve period and annual budgeted food, labor and controllable costs in all areas of production operations through planning, scheduling and executing the Golden Corral Operating Systems. Achieve excellent food quality by ensuring back of the house Co-workers properly prepare recipes to Golden Corral specifications and follow build-to's for excellent execution. Ensure the Co-workers are following the appropriate menu matrix and achieving standards for productivity. Take inventories and report smallwares order requirements including utensils, pans, chemicals, etc. to General Manager according to guidelines in Operations Manual. Ensure standards for preventive maintenance on equipment are followed for the back of the house. Maintain proper staffing levels for the Cook, Hot Cook, Utility, Meat Cutter, Prep, Hot Bar Attendant by developing and achieving goals to maintain standards in the areas of recruitment, selection, Fast Pass for Success training and retention of talented Co-workers. Work with the GM to ensure the back of the house is covered on days off. Select, develop, train and reward Crew Leaders/Trainers, A-Team members and Certified Assistant Managers who consistently achieve exemplary standards of performance in their daily work. Conduct training on and implement any new standards, recipes or system changes when they are transmitted to the field. Schedule quarterly meetings with kitchen Co-workers. Perform performance appraisals and disciplinary counseling sessions with kitchen Co-workers in areas of responsibility as outlined in Administrative Guide. This includes submitting any pay change or special recognition recommendations to the General Manager. 10. Perform other functions that may be necessary to ensure guests receive a pleasurable dining experience. EDUCATION/SPECIALIZED TRAINING: Education and training associated with completion of a high school diploma. A degree in hospitality is preferred. Successful completion of the Golden Corral Kitchen Manager in Training program. EXPERIENCE: Two or three years of management experience in operations in a high volume restaurant with diversified menu offering. OTHER QUALIFICATIONS: Hours of work for this position are approximately 60 hours per week. Position requires standing and walking for periods of 2-5 hours without a rest break, task sequencing and the completion of complex administrative responsibilities. Occasional moderate to heavy (10-25+lb) lifting and carrying, bending and reaching overhead may be required. Work environment includes heavy customer contact, working with cooking equipment and slippery walking surfaces. Position is under minimal levels of day-to-day supervision. Re. 11-21 Compensation details: 0 PIb5065ec9980d-8692

Kitchen Manager Job Descriptions You know that song, Smooth Operator? Yeah, thats your song. You make the kitchen sing. As a TGI Fridays Kitchen Manager, you can expect a competitive salary based on experience, quarterly bonuses, world class training, and a generous benefits package that is the best in the business. We embrace diversity and foster a work environment of inclusion through respect, fairness and understanding. We provide comprehensive orientation and new hire training along with continuous online development classes with an opportunity for advancement. Be sure to ask your Recruiter about our many benefits! TGI Fridays Kitchen Managers effectively supervise and manage all kitchen operations; optimizing profits by controlling food costs, production, labor and increase sales through food quality, speed of service and accurately prepared food. Youre work directly impacts how the guest feels about their experience. Specific responsibilities of the Kitchen Manager include: -Manages operations during scheduled shifts that include daily decision-making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness -Maintains an accurate and up-to-date manpower plan of staffing needs. Prepares schedules and ensures that areas of responsibility are staffed properly for all shifts -Staffs, trains and develops hourly team members through ongoing feedback and coaching, establishment of performance expectations and by conducting performance reviews on a regular basis -Ensures all newly hired team members follow and complete their appropriate training plan, including required paper and electronic paperwork (tip credit notices included where applicable) -Frequently interacts with guests to ensure they receive the Fridays Service Style experience; follow up on any issues and complaints they may have -Follows the Bubble Theory to proactively run a shift and anticipate guest needs -Follows the Hamburger Stand Theory, ensuring that the restaurant and staff are set up for an outstanding shift -Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly -Identifies operational opportunities to build sales and control costs; develop and implement plans to address opportunities -Manages inventory efficiently, accurately, and in a cost-effective manner -Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products -Coaches and develops talent -Demonstrates responsibility for purchasing, receiving and storing food products, inspection of local suppliers, use of correct products and proper par levels to minimize food waste and optimize food cost -Fosters open communication with kitchen and FOH staff -In the absence of the General Manager and as acting Manager on Duty, oversees the entire restaurant operation -Ensure proper security procedures are in place to protect team members, guests and Company assets Requirements You take the guests fun very seriously. A TGI Fridays Kitchen Manager must possess superb communication and customer service skills. You will be connecting with a diverse customer base and motivating a top-performing team. Our ideal Kitchen Manager is a flexible and customer-focused employee who enjoys developing a team of high performing line cooks and other back-of-house team members while maintaining a high level of business acumen though managing inventory. You have to love how what you do affects how well everyone else can do their job to satisfy our guests. Specific requirements for the Kitchen Manager include: -College coursework with Bachelors Degree preferred -Minimum of 2 years of experience as a restaurant manager with extensive knowledge of restaurant operations preferred -Prior experience in purchasing and production -Previous kitchen experience preferred -Must be able to walk and stand during entire shift -Frequent bending and stooping required -Must be able to read and write English -Must be able to hear well amongst loud background noise -Must bring some joy to the job that inspires others

Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Year Round Work, Play, Get Paid, and Enjoy the Perks! Housing: Affordable on-mountain employee housing available for rent. Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209 Start Date: May 12th Pay range: $50,000 per year as a salaried full-time employee. This is a Full Time Year Round Position This position is benefit eligible after the first 30 days of employment. Schedule: May require working early mornings, weekends, and holidays Employee Perks: Free skiing and snowboarding privileges at Alterra resorts + Ikon Pass destinations Major Medical, Dental & Vision Benefit coverage 401k plan available to any employee over the age of 18 Discounted Friends and Family Lift Ticket Vouchers Get 30% off food & drinks (excludes alcohol), 30% off apparel, and 15% off skis at Snowshoe retail locations. Pro Deals from some of the industry's top brands! Job Responsibilities: Ensure compliance with regulations, control costs, and maintain our standards. Keep team updated on menus, promotions, and events. Address maintenance, hygiene, and safety concerns promptly. Align financial performance with resort objectives. Maintain food control systems/margins and menu relevance with the Executive Chef. Perform assigned duties as needed. Ability to work under pressure and meet deadlines. Leadership: Overseeing up to 30 positions directly (Sous Chef, Line Cooks, Utility Workers). Recruit, hire, train, manage, and develop kitchen staff. Manage kitchen operations, quality, and admin functions. Foster good communication and relationships across the Snowshoe Mountain. Strong leadership, communication, and customer service skills. Flexible and resilient attitude towards work situations. Preferred Experience: Managing a high volume quick turnaround kitchen with ticket times of less than 20 minutes Five+ years in a related role. Food Cost Management Intermediate food hygiene qualification. Proficient knife handling and culinary equipment operation. Knowledge of safe food handling practices. Education: Two+ years of post-high school education preferred, culinary education desirable. Resort experience preferred. West Virginia Food Handlers Certificate required. All Information above is subject to change at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Snowshoe is an equal opportunity employer. Required Preferred Job Industries Food & Restaurant

Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Year Round Work, Play, Get Paid, and Enjoy the Perks! Housing: Affordable on-mountain employee housing available for rent. Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209 Start Date: May 12th Pay range: $50,000 per year as a salaried full-time employee. This is a Full Time Year Round Position This position is benefit eligible after the first 30 days of employment. Schedule: May require working early mornings, weekends, and holidays Employee Perks: Free skiing and snowboarding privileges at Alterra resorts + Ikon Pass destinations Major Medical, Dental & Vision Benefit coverage 401k plan available to any employee over the age of 18 Discounted Friends and Family Lift Ticket Vouchers Get 30% off food & drinks (excludes alcohol), 30% off apparel, and 15% off skis at Snowshoe retail locations. Pro Deals from some of the industry's top brands! Job Responsibilities: Ensure compliance with regulations, control costs, and maintain our standards. Keep team updated on menus, promotions, and events. Address maintenance, hygiene, and safety concerns promptly. Align financial performance with resort objectives. Maintain food control systems/margins and menu relevance with the Executive Chef. Perform assigned duties as needed. Ability to work under pressure and meet deadlines. Leadership: Overseeing up to 30 positions directly (Sous Chef, Line Cooks, Utility Workers). Recruit, hire, train, manage, and develop kitchen staff. Manage kitchen operations, quality, and admin functions. Foster good communication and relationships across the Snowshoe Mountain. Strong leadership, communication, and customer service skills. Flexible and resilient attitude towards work situations. Preferred Experience: Managing a high volume quick turnaround kitchen with ticket times of less than 20 minutes Five+ years in a related role. Food Cost Management Intermediate food hygiene qualification. Proficient knife handling and culinary equipment operation. Knowledge of safe food handling practices. Education: Two+ years of post-high school education preferred, culinary education desirable. Resort experience preferred. West Virginia Food Handlers Certificate required. All Information above is subject to change at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Snowshoe is an equal opportunity employer. Required Preferred Job Industries Food & Restaurant

Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Year Round Work, Play, Get Paid, and Enjoy the Perks! Housing: Affordable on-mountain employee housing available for rent. Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209 Start Date: May 12th Pay range: $50,000 per year as a salaried full-time employee. This is a Full Time Year Round Position This position is benefit eligible after the first 30 days of employment. Schedule: May require working early mornings, weekends, and holidays Employee Perks: Free skiing and snowboarding privileges at Alterra resorts + Ikon Pass destinations Major Medical, Dental & Vision Benefit coverage 401k plan available to any employee over the age of 18 Discounted Friends and Family Lift Ticket Vouchers Get 30% off food & drinks (excludes alcohol), 30% off apparel, and 15% off skis at Snowshoe retail locations. Pro Deals from some of the industry's top brands! Job Responsibilities: Ensure compliance with regulations, control costs, and maintain our standards. Keep team updated on menus, promotions, and events. Address maintenance, hygiene, and safety concerns promptly. Align financial performance with resort objectives. Maintain food control systems/margins and menu relevance with the Executive Chef. Perform assigned duties as needed. Ability to work under pressure and meet deadlines. Leadership: Overseeing up to 30 positions directly (Sous Chef, Line Cooks, Utility Workers). Recruit, hire, train, manage, and develop kitchen staff. Manage kitchen operations, quality, and admin functions. Foster good communication and relationships across the Snowshoe Mountain. Strong leadership, communication, and customer service skills. Flexible and resilient attitude towards work situations. Preferred Experience: Managing a high volume quick turnaround kitchen with ticket times of less than 20 minutes Five+ years in a related role. Food Cost Management Intermediate food hygiene qualification. Proficient knife handling and culinary equipment operation. Knowledge of safe food handling practices. Education: Two+ years of post-high school education preferred, culinary education desirable. Resort experience preferred. West Virginia Food Handlers Certificate required. All Information above is subject to change at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Snowshoe is an equal opportunity employer. Required Preferred Job Industries Food & Restaurant

Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Year Round Work, Play, Get Paid, and Enjoy the Perks! Housing: Affordable on-mountain employee housing available for rent. Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209 Start Date: May 12th Pay range: $50,000 per year as a salaried full-time employee. This is a Full Time Year Round Position This position is benefit eligible after the first 30 days of employment. Schedule: May require working early mornings, weekends, and holidays Employee Perks: Free skiing and snowboarding privileges at Alterra resorts + Ikon Pass destinations Major Medical, Dental & Vision Benefit coverage 401k plan available to any employee over the age of 18 Discounted Friends and Family Lift Ticket Vouchers Get 30% off food & drinks (excludes alcohol), 30% off apparel, and 15% off skis at Snowshoe retail locations. Pro Deals from some of the industry's top brands! Job Responsibilities: Ensure compliance with regulations, control costs, and maintain our standards. Keep team updated on menus, promotions, and events. Address maintenance, hygiene, and safety concerns promptly. Align financial performance with resort objectives. Maintain food control systems/margins and menu relevance with the Executive Chef. Perform assigned duties as needed. Ability to work under pressure and meet deadlines. Leadership: Overseeing up to 30 positions directly (Sous Chef, Line Cooks, Utility Workers). Recruit, hire, train, manage, and develop kitchen staff. Manage kitchen operations, quality, and admin functions. Foster good communication and relationships across the Snowshoe Mountain. Strong leadership, communication, and customer service skills. Flexible and resilient attitude towards work situations. Preferred Experience: Managing a high volume quick turnaround kitchen with ticket times of less than 20 minutes Five+ years in a related role. Food Cost Management Intermediate food hygiene qualification. Proficient knife handling and culinary equipment operation. Knowledge of safe food handling practices. Education: Two+ years of post-high school education preferred, culinary education desirable. Resort experience preferred. West Virginia Food Handlers Certificate required. All Information above is subject to change at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Snowshoe is an equal opportunity employer. Required Preferred Job Industries Food & Restaurant

Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Year Round Work, Play, Get Paid, and Enjoy the Perks! Housing: Affordable on-mountain employee housing available for rent. Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209 Start Date: May 12th Pay range: $50,000 per year as a salaried full-time employee. This is a Full Time Year Round Position This position is benefit eligible after the first 30 days of employment. Schedule: May require working early mornings, weekends, and holidays Employee Perks: Free skiing and snowboarding privileges at Alterra resorts + Ikon Pass destinations Major Medical, Dental & Vision Benefit coverage 401k plan available to any employee over the age of 18 Discounted Friends and Family Lift Ticket Vouchers Get 30% off food & drinks (excludes alcohol), 30% off apparel, and 15% off skis at Snowshoe retail locations. Pro Deals from some of the industry's top brands! Job Responsibilities: Ensure compliance with regulations, control costs, and maintain our standards. Keep team updated on menus, promotions, and events. Address maintenance, hygiene, and safety concerns promptly. Align financial performance with resort objectives. Maintain food control systems/margins and menu relevance with the Executive Chef. Perform assigned duties as needed. Ability to work under pressure and meet deadlines. Leadership: Overseeing up to 30 positions directly (Sous Chef, Line Cooks, Utility Workers). Recruit, hire, train, manage, and develop kitchen staff. Manage kitchen operations, quality, and admin functions. Foster good communication and relationships across the Snowshoe Mountain. Strong leadership, communication, and customer service skills. Flexible and resilient attitude towards work situations. Preferred Experience: Managing a high volume quick turnaround kitchen with ticket times of less than 20 minutes Five+ years in a related role. Food Cost Management Intermediate food hygiene qualification. Proficient knife handling and culinary equipment operation. Knowledge of safe food handling practices. Education: Two+ years of post-high school education preferred, culinary education desirable. Resort experience preferred. West Virginia Food Handlers Certificate required. All Information above is subject to change at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Snowshoe is an equal opportunity employer. Required Preferred Job Industries Food & Restaurant

Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Year Round Work, Play, Get Paid, and Enjoy the Perks! Housing: Affordable on-mountain employee housing available for rent. Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209 Start Date: May 12th Pay range: $50,000 per year as a salaried full-time employee. This is a Full Time Year Round Position This position is benefit eligible after the first 30 days of employment. Schedule: May require working early mornings, weekends, and holidays Employee Perks: Free skiing and snowboarding privileges at Alterra resorts + Ikon Pass destinations Major Medical, Dental & Vision Benefit coverage 401k plan available to any employee over the age of 18 Discounted Friends and Family Lift Ticket Vouchers Get 30% off food & drinks (excludes alcohol), 30% off apparel, and 15% off skis at Snowshoe retail locations. Pro Deals from some of the industry's top brands! Job Responsibilities: Ensure compliance with regulations, control costs, and maintain our standards. Keep team updated on menus, promotions, and events. Address maintenance, hygiene, and safety concerns promptly. Align financial performance with resort objectives. Maintain food control systems/margins and menu relevance with the Executive Chef. Perform assigned duties as needed. Ability to work under pressure and meet deadlines. Leadership: Overseeing up to 30 positions directly (Sous Chef, Line Cooks, Utility Workers). Recruit, hire, train, manage, and develop kitchen staff. Manage kitchen operations, quality, and admin functions. Foster good communication and relationships across the Snowshoe Mountain. Strong leadership, communication, and customer service skills. Flexible and resilient attitude towards work situations. Preferred Experience: Managing a high volume quick turnaround kitchen with ticket times of less than 20 minutes Five+ years in a related role. Food Cost Management Intermediate food hygiene qualification. Proficient knife handling and culinary equipment operation. Knowledge of safe food handling practices. Education: Two+ years of post-high school education preferred, culinary education desirable. Resort experience preferred. West Virginia Food Handlers Certificate required. All Information above is subject to change at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Snowshoe is an equal opportunity employer. Required Preferred Job Industries Food & Restaurant

Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Year Round Work, Play, Get Paid, and Enjoy the Perks! Housing: Affordable on-mountain employee housing available for rent. Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209 Start Date: May 12th Pay range: $50,000 per year as a salaried full-time employee. This is a Full Time Year Round Position This position is benefit eligible after the first 30 days of employment. Schedule: May require working early mornings, weekends, and holidays Employee Perks: Free skiing and snowboarding privileges at Alterra resorts + Ikon Pass destinations Major Medical, Dental & Vision Benefit coverage 401k plan available to any employee over the age of 18 Discounted Friends and Family Lift Ticket Vouchers Get 30% off food & drinks (excludes alcohol), 30% off apparel, and 15% off skis at Snowshoe retail locations. Pro Deals from some of the industry's top brands! Job Responsibilities: Ensure compliance with regulations, control costs, and maintain our standards. Keep team updated on menus, promotions, and events. Address maintenance, hygiene, and safety concerns promptly. Align financial performance with resort objectives. Maintain food control systems/margins and menu relevance with the Executive Chef. Perform assigned duties as needed. Ability to work under pressure and meet deadlines. Leadership: Overseeing up to 30 positions directly (Sous Chef, Line Cooks, Utility Workers). Recruit, hire, train, manage, and develop kitchen staff. Manage kitchen operations, quality, and admin functions. Foster good communication and relationships across the Snowshoe Mountain. Strong leadership, communication, and customer service skills. Flexible and resilient attitude towards work situations. Preferred Experience: Managing a high volume quick turnaround kitchen with ticket times of less than 20 minutes Five+ years in a related role. Food Cost Management Intermediate food hygiene qualification. Proficient knife handling and culinary equipment operation. Knowledge of safe food handling practices. Education: Two+ years of post-high school education preferred, culinary education desirable. Resort experience preferred. West Virginia Food Handlers Certificate required. All Information above is subject to change at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Snowshoe is an equal opportunity employer. Required Preferred Job Industries Food & Restaurant

Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Year Round Work, Play, Get Paid, and Enjoy the Perks! Housing: Affordable on-mountain employee housing available for rent. Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209 Start Date: May 12th Pay range: $50,000 per year as a salaried full-time employee. This is a Full Time Year Round Position This position is benefit eligible after the first 30 days of employment. Schedule: May require working early mornings, weekends, and holidays Employee Perks: Free skiing and snowboarding privileges at Alterra resorts + Ikon Pass destinations Major Medical, Dental & Vision Benefit coverage 401k plan available to any employee over the age of 18 Discounted Friends and Family Lift Ticket Vouchers Get 30% off food & drinks (excludes alcohol), 30% off apparel, and 15% off skis at Snowshoe retail locations. Pro Deals from some of the industry's top brands! Job Responsibilities: Ensure compliance with regulations, control costs, and maintain our standards. Keep team updated on menus, promotions, and events. Address maintenance, hygiene, and safety concerns promptly. Align financial performance with resort objectives. Maintain food control systems/margins and menu relevance with the Executive Chef. Perform assigned duties as needed. Ability to work under pressure and meet deadlines. Leadership: Overseeing up to 30 positions directly (Sous Chef, Line Cooks, Utility Workers). Recruit, hire, train, manage, and develop kitchen staff. Manage kitchen operations, quality, and admin functions. Foster good communication and relationships across the Snowshoe Mountain. Strong leadership, communication, and customer service skills. Flexible and resilient attitude towards work situations. Preferred Experience: Managing a high volume quick turnaround kitchen with ticket times of less than 20 minutes Five+ years in a related role. Food Cost Management Intermediate food hygiene qualification. Proficient knife handling and culinary equipment operation. Knowledge of safe food handling practices. Education: Two+ years of post-high school education preferred, culinary education desirable. Resort experience preferred. West Virginia Food Handlers Certificate required. All Information above is subject to change at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Snowshoe is an equal opportunity employer. Required Preferred Job Industries Food & Restaurant