Pay Rate: $14.25 an hour, plus tips
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Formulate beverages according to recipes and present food products according to presentation standards
- Operate micros register, handle cash accurately, make up banks for oncoming shift, handle coupons and make proper entries
- Initiate and establish superior guest service including recommending drink and food selections and informing of specials
- Stock supplies maintaining necessary pars and monitor product quality
- Set up and close work stations in compliance with established procedures
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
- 1-year guest service experience preferably in a restaurant or coffeehouse
- Knowledge of Micros or equivalent computer software
- Cash handling experience
Required Skills:
- Accurate and detail-oriented
- Excellent verbal and interpersonal communication skills
Required Abilities:
- Ability to work fast and efficiently
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to speak in a clear, concise and pleasant voice
- Ability to enthusiastically and professionally sell or up-sell food and beverage products
PHYSICAL DEMANDS
- Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
- Must have a good sense of balance and be able to bend and kneel
- Must be able to push, pull and grasp objects routinely
- Must have the ability to independently lift 16 to 25 pounds routinely
- Must be able to perform repetitive hand and wrist motions
- Must have good eye hand coordination
WORKING ENVIRONMENT
- Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
- Must be able to work in cramped, tight quarters
- Must be willing to work a flexible schedule including all shifts, weekends and holidays
- Occasionally must deal with angry or hostile individuals
- High volume direct public contact