Pay Rate: $11.13 an hour plus gratuity and tips
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide guests with the highest quality service to exceed their expectations
- Set up events according to recommended standards and Event Order specifications while presenting an attractive and elegant space
- Clear spaces after events and begin resetting as appropriate
- Cater food, beverages and supplies to other areas including Prairie Island
- Maintain cleanliness and order in event spaces and banquet work station
- Complete daily and weekly cleaning as assigned
- Operate point-of-sales system and handle cash and cash equivalents
- Assist the Boat Captain with various cleaning and maintenance of the boat
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Preferred Knowledge and Certification:
- High School Diploma/GED or equivalent experience
- 1-year wait staff experience
- Previous guest service experience in a similar "teamwork" environment
- Previous cash handling experience
Required Skills:
- Strong organizational skills
- Excellent verbal and interpersonal communication skills
- Above average math skills
Required Abilities:
- Ability to work fast and efficiently
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to serve both internal and external customers
- Ability to adapt quickly to changing priorities
PHYSICAL DEMANDS
- Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8 hours
- Must have a good sense of balance, and be able to bend and kneel and stoop
- Must be able to push, pull and grasp objects routinely
- Must have the ability to independently lift 25+ pounds routinely
- Must be able to perform repetitive hand and wrist motions
- Must have good eye hand coordination
- Must be able to operate foot pedals
WORKING ENVIRONMENT
- Work is performed throughout the property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke
- Must be able to work in cramped, tight quarters
- Must be willing to work a flexible schedule including all shifts, weekends and holidays
- Occasionally must deal with angry or hostile individuals
- High volume direct public contact