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assistant general manager

7 jobs found

Jul 11, 2025
Assistant General Manager
Assistant General Manager Role Purpose Assist in leading restaurant managers and team members in the execution of an excellent guest experience resulting in increasing guest counts, sales and MOP growth. Ensures decisions and actions are in alignment with the Credo and Guiding Principles and all TGI Fridays standards are met. To select, coach and develop team members. Key Responsibilities & Accountabilities Manages all day-to-day restaurant operations with a focus on delivering a great guest experience; supervises and support 36 Managers and all FOH and BOH hourly Team Members; manages all profit and loss centers. Aligns all behavior with the Credo and Guiding Principles. Executes on all brand standards. Identifies opportunities to drive sales, traffic and return visits with a 4-wall mentality; oversee implementation of local store marketing and national marketing promotions. Assists with the determination of current and future staffing needs in the restaurant to ensure an adequate number of talented team members are available to deliver a great guest experience. Identifies and develops high potential team members and managers to fill future openings. Provides ongoing and honest feedback, coaching and development to managers and team members. Evaluates performance fairly and frequently and holds managers and team members accountable to results. Creates a safe, clean and discrimination-free environment for all managers, team members and guests by ensuring all legal and company standards are met. Respond to Guest service complaints either in person or over the phone, taking any and all appropriate actions to turn dissatisfied Guests into return Guests. Completes all financial and personnel / payroll related administrative duties in and an accurate and timely way, in accordance with company policies and procedures. Key Decisions Makes: Team member hiring Team member terminations Team Member wage increases, with input of Human Resources Employee relations issues. Partners with Employee Relations department and / or Director of Operations depending on severity. Guest Relations issues. Partners with Guest Relations department and / or Director of Operations depending on severity. Influences: Manager terminations Identifying opportunities and enacting plans to grow sales within the four walls of the restaurant Partners with the DO to create annual budget and sales projections Measures of Success Guest satisfaction and guest complaints Revenue growth Controlling cost PACE Staffing Level and Staff Turnover Development and promotion of Team Members Qualification Requirements 4-year college degree preferred. Minimum of 2 years of experience in Restaurant Management with extensive knowledge of Friday's recipes, policies, standards, theories and successful results with past responsibilities. Must be capable of performing all functions and meeting all qualification standards for all hourly positions. Knowledge of P.O.S. system and the back office systems to fulfill management functions. Competencies ASSESSING AND SELECTING TALENT: Effectively identifies and evaluates the talent within your restaurant in order to select individuals that exhibit pride, passion and personality and to build top performing teams Proactively identifies strong candidates and sells Fridays in order to get the best talent on board. Identifies high potential within the team in order to maximize internal promotes Thinks strategically when making hiring decisions to get the right people in the right positions Identifies great talent based on diverse backgrounds, skills, and abilities as well as common passion for the business Effectively identifies gaps in talent and assembles the right mix of people (internally and externally) on the team to complement individual and group strengths Utilizes selection tools and processes as guidelines to effectively assess and hire the right people for the team Knows who top performers are and takes the necessary steps to engage and retain them COACHING FOR PERFORMANCE: Spends time guiding, teaching and providing clear and directed feedback to your team to help them to grow and succeed Provides guidance, direction and mentoring to help managers/team members reach their full potential Provides honest and upfront feedback that is specific, timely and action-oriented Uses relentless follow-up as a method of consistently encouraging and reinforcing effective performance Critically evaluates managers/team members unique developmental needs and builds plans to maximize strengths and improve weak areas. Identifies what managers/team members are doing well and provides positive reinforcement Delegates tasks and projects to managers/team members in order to help them learn new skills that can prepare them for the next level LEADS AND INSPIRES OTHERS: Sets the example for the team by living the TGI Fridays credo and values; effectively influences and motivates them to reach goals Acts with integrity in all restaurant and personal dealings; demonstrates consistency in words and actions Demonstrates genuineness, openness, and approachability and consistently treats all team members and guests with dignity and respect Effectively manages stress level during difficult situations Demonstrates the ability to understand and adjust leadership style to fit others needs Rallies and harnesses the energy within the restaurant by being present, upbeat and engaged Frequently and genuinely acknowledges and rewards strong performance Knows when to step back and allow others to lead the charge on team initiatives FLEXIBLY ADAPTS AND MANAGES CHANGE: Keeps up with shifting business needs and embraces change in order to drive results Responds quickly to changing needs and adapts as necessary to meet new challenges Displays a positive, confident attitude for tackling new challenges and initiatives Builds support and commitment among team members by explaining purpose and goals around organizational initiatives Ensures that changes are fully integrated into operations and sustained over time Perseveres through resistance to change with positive influence and firm accountability COMMUNICATION: Keeps everyone on the same page through frequent information sharing and open dialogue Creates open dialogue within the team that results in greater clarity and understanding of goals and expectations Demonstrates effective listening by being available to team members and responding to needs and concerns Communicates the why behind important goals and initiatives to gain buy-in Respects the opinions of others; listens to comments and concerns with an open mind Holds frequent meetings where information is shared freely with managers and team members Takes advantage of opportunities to engage in one-on-one communication MANAGING EXECUTION: Sets performance standards and follows up relentlessly to ensure accountability for top quality results. Ensures 100% compliance with standard operating procedures Sets high standards and always looks to raise the bar Follows up to ensure disciplined execution of procedures and sustained results by consistently communicating expectations and measuring outcomes Delegates and follows up consistently in order to hold managers accountable Confronts sub-par performance directly and hold people accountable for making improvements Makes tough but necessary decisions in regards to discipline PASSION FOR THE GUEST: Ensures that every action and decision leads to an exceptional guest experience Models exemplary hospitality by engaging regularly with the guests and interacting in a positive, sincere manner Encourages Team Members to focus efforts and attention on retaining guests for repeat visits Effectively balances guest needs with TGI Fridays business needs Utilizes unit performance data and guest feedback to improve the guest experience Shows awareness of guest needs and expectations; prevents problems before they occur Follows up to ensure that guest issues and complaints are addressed and resolved promptly MANAGING FINANCIAL RESULTS: Demonstrates a thorough understanding of the financial components of the restaurant and how to impact results Analyzes financial profit and loss results, guest satisfaction measures, and other key performance data Uses appropriate tools and resources to monitor locations performance and understands factors that affect success and growth Partners with the DO to devise strategies to grow the business at their location Establishes local brand visibility to drive sales, traffic, and return visits Displays critical insight into the key drivers of business success Makes financial needs an important consideration in plans and decisions DECISION MAKING & PROBLEM SOLVING: Thinks problems through, acts with urgency and always keeps the best interests of the brand at heart when making decisions Able to digest information quickly, boil it down, and identify relevant issues . click apply for full job details
TGI Fridays Minneapolis, Minnesota Full time
Jul 10, 2025
Assistant General Manager
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. As an Assistant Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Assistant Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers with great food and a friendly experience. What's in it for you? -Flexible scheduling -Top pay in the industry : Up to $30/hour with bonus potential -Bonus program! Assistant General Managers have the potential to make up to an extra $20,000 annually in bonus alone! -Education programs, including GED and Tuition Reimbursement offerings -Scholarship opportunities -Medical/Dental/Vision benefits offered for all positions - even part-time! -Free food! -Vacation Time (Paid Time Off), Sick, and Holiday Pay -Vacation Donation Program -An incredible culture that encourages career growth and support Assistant Manager Core Values: Accountability & Integrity: Consistently demonstrates integrity in actions and expectations Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner Scheduling and deploying the Team correctly monitors the performance of each Team Member and hold them accountable for standards and expectations. Ensures a quality customer experience by driving fast and friendly service Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes). Ensure health and safety standards are met Adheres to all local, state, and federal laws and guidelines. Family & Teamwork: Creates unity in the team by building cross functional relationships Respond to Team Member questions and resolves employee issues in a timely manner. Provide a restaurant that is a safe place for team members to work and customers to visit Able to navigate challenging situations and provide appropriate guidance Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution. Instills a recognition culture that creates a positive work environment Excellence: Strategic planner creates short term and long-term strategies for restaurant success Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments Sourcing, hiring, and developing excellent Team Members Conducting New Hire orientation and developing the training plan for each new hire Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements. Demonstrates efficient labor control, inventory control, and waste management. Empowerment: Builds the capabilities of their team Provides learning and development opportunities for all Team Members. Offers guidance to Team Members Consistently demonstrates active and timely coaching capabilities. Bringing others along, operationally, through use of tools. Required or Preferred Experience: Minimum of one years restaurant or retail experience, or combined experience and education. Experience with sales building, P&L statements, recruiting, and training. Proven track record of successful hiring and retention. Required when needed, the ability to work early morning, evenings, late night, weekends, and some holidays. Schedule demands may change. ServeSafe Certified Must be at least 18 years of age. Valid Driver's license and vehicle insurance. High school diploma or equivalent. Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." PandoLogic.
Border Foods LLC Eden Prairie, Minnesota 55344, United States Full time
Jul 09, 2025
Assistant General Manager
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. As an Assistant Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Assistant Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers with great food and a friendly experience. What's in it for you? -Flexible scheduling -Top pay in the industry : Up to $30/hour with bonus potential -Bonus program! Assistant General Managers have the potential to make up to an extra $20,000 annually in bonus alone! -Education programs, including GED and Tuition Reimbursement offerings -Scholarship opportunities -Medical/Dental/Vision benefits offered for all positions - even part-time! -Free food! -Vacation Time (Paid Time Off), Sick, and Holiday Pay -Vacation Donation Program -An incredible culture that encourages career growth and support Assistant Manager Core Values: Accountability & Integrity: Consistently demonstrates integrity in actions and expectations Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner Scheduling and deploying the Team correctly monitors the performance of each Team Member and hold them accountable for standards and expectations. Ensures a quality customer experience by driving fast and friendly service Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes). Ensure health and safety standards are met Adheres to all local, state, and federal laws and guidelines. Family & Teamwork: Creates unity in the team by building cross functional relationships Respond to Team Member questions and resolves employee issues in a timely manner. Provide a restaurant that is a safe place for team members to work and customers to visit Able to navigate challenging situations and provide appropriate guidance Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution. Instills a recognition culture that creates a positive work environment Excellence: Strategic planner creates short term and long-term strategies for restaurant success Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments Sourcing, hiring, and developing excellent Team Members Conducting New Hire orientation and developing the training plan for each new hire Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements. Demonstrates efficient labor control, inventory control, and waste management. Empowerment: Builds the capabilities of their team Provides learning and development opportunities for all Team Members. Offers guidance to Team Members Consistently demonstrates active and timely coaching capabilities. Bringing others along, operationally, through use of tools. Required or Preferred Experience: Minimum of one years restaurant or retail experience, or combined experience and education. Experience with sales building, P&L statements, recruiting, and training. Proven track record of successful hiring and retention. Required when needed, the ability to work early morning, evenings, late night, weekends, and some holidays. Schedule demands may change. ServeSafe Certified Must be at least 18 years of age. Valid Driver's license and vehicle insurance. High school diploma or equivalent. Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." PandoLogic.
Border Foods LLC New Richmond, Wisconsin 54017, United States Full time
Jul 08, 2025
Assistant General Manager
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. As an Assistant Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Assistant Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers with great food and a friendly experience. What's in it for you? -Flexible scheduling -Top pay in the industry : Up to $30/hour with bonus potential -Bonus program! Assistant General Managers have the potential to make up to an extra $20,000 annually in bonus alone! -Education programs, including GED and Tuition Reimbursement offerings -Scholarship opportunities -Medical/Dental/Vision benefits offered for all positions - even part-time! -Free food! -Vacation Time (Paid Time Off), Sick, and Holiday Pay -Vacation Donation Program -An incredible culture that encourages career growth and support Assistant Manager Core Values: Accountability & Integrity: Consistently demonstrates integrity in actions and expectations Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner Scheduling and deploying the Team correctly monitors the performance of each Team Member and hold them accountable for standards and expectations. Ensures a quality customer experience by driving fast and friendly service Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes). Ensure health and safety standards are met Adheres to all local, state, and federal laws and guidelines. Family & Teamwork: Creates unity in the team by building cross functional relationships Respond to Team Member questions and resolves employee issues in a timely manner. Provide a restaurant that is a safe place for team members to work and customers to visit Able to navigate challenging situations and provide appropriate guidance Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution. Instills a recognition culture that creates a positive work environment Excellence: Strategic planner creates short term and long-term strategies for restaurant success Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments Sourcing, hiring, and developing excellent Team Members Conducting New Hire orientation and developing the training plan for each new hire Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements. Demonstrates efficient labor control, inventory control, and waste management. Empowerment: Builds the capabilities of their team Provides learning and development opportunities for all Team Members. Offers guidance to Team Members Consistently demonstrates active and timely coaching capabilities. Bringing others along, operationally, through use of tools. Required or Preferred Experience: Minimum of one years restaurant or retail experience, or combined experience and education. Experience with sales building, P&L statements, recruiting, and training. Proven track record of successful hiring and retention. Required when needed, the ability to work early morning, evenings, late night, weekends, and some holidays. Schedule demands may change. ServeSafe Certified Must be at least 18 years of age. Valid Driver's license and vehicle insurance. High school diploma or equivalent. Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." PandoLogic.
Border Foods LLC Rawlins, Wyoming 82301, United States Full time
Jul 08, 2025
Assistant General Manager - Taco Bell
At Taco Bell, We're hungry for Más . Más Heart, Más Flavor, and Más Value. If YOU want Más in YOUR life read on Do YOU know how to inspire and engage? Do you make others smile easily? When YOU say, "Thank You", do you mean it? Do YOU believe that everything is possible? Are YOU a born leader? Can you lead the people? Are YOU a foodie? Do you know what it takes to make AWESOME food? Are YOU proud when your team achieves success? Are YOU a quick learner with career growth aspirations? If YES, YOU have a career at Taco Bell! Why NLI? Great People, Top Pay & Benefits, and Job Security, with an ever-expanding company providing opportunities for advancement to make a fulfilling career Apply for whatever reason guides you, stay for the work family you find! At Northland Investments we don't just talk, we walk the talk. Maybe you're looking for extra cash, a reason to get out of the house, or you want to build a career but don't know where to start. We're here for all the above and we want to let you in on a "secret" - most of our District Managers, Directors, and even our President/Owner, they started as a Team Member with our Franchise! No joke, we grow from within and we're proud of it. What started with one Taco Bell in Mount Pleasant in 1987, now includes 3 states, 5 Brands, 72 restaurants, and we're not close to done. We need you to be our future Leaders! We're in need of the right person to fill our Assistant Restaurant General Manager position and will provide all the tools needed to become a success. This is a 40 Hour per week Hourly position. We Provide: Medical, Dental, Vision Packages & Teladoc 401K w/employer match PTO - Vacation & Sick Time Monthly Bonus Program Biannual Reviews w/Raise Potential Biannual Merit Bonus Tuition Reimbursement Scholarship Opportunities Focus of the Month Bonus Opportunities Flexible Schedules Life & Disability Insurance Supplied Uniforms Free Meals On The Job Training - Get Paid to Advance Your Career! RSDS Discount Program - Cell Plans, Vacations, Apparel, and more Job Responsibilities: Hands on Day-to-Day Activities of the Restaurant, not limited to: Monitoring Food, Guest, & Employee Safety Monitoring Food & Labor Controls Running Shifts & Working Through Shift Leads Cash Handling Supporting GM Duties, not limited to: Maintaining Current Initiatives & Goals Administrative Responsibilities Interviewing, Hiring, & Training General Maintenance Work a 40 Hour Work Week Ability to adjust your schedule based on stores current needs Qualifications: A Passion to Lead & Develop People and Drive Results Minimum 1 Year Restaurant Supervisory Experience Basic Food Safety Knowledge - ServSafe Training Provided Basic Math and Computer skills Strong Guest Service Skills Strong Communication Skills Strong Conflict Resolution Skills We have fun, and we offer personal challenges and growth. Under the General Manager, the Assistant Manager has the overall responsibility for directing the daily operations of the restaurant, ensuring compliance with company standards in all areas of operation, including produce preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.
Mariane Petoskey, Michigan 49770, United States Full time
Jul 07, 2025
Tropical Smoothie Cafe - Assistant General Manager (FL302)
Job Title: Assistant General Manager Location: 2505 SW College Rd Suite 101 Ocala FL 34471 Reports To: General Manager Department of Labor Classification: Salary Exempt Work Week: 50 to 55-hour work week with varied schedules to support business needs. Travel Requirements: Willing to travel approximately 25 - 30% or more when necessary. Our Culture is much more than a page on a website or an inspirational poster on a wall. To us, our culture is who we truly are and what we love to do. We use it to make every decision in our company. We encourage our team to live by it and hold each other accountable to it. We base hiring, promotions, team member reviews, performance and communication off of it. Our Culture consists of the 4 Core Values mentioned and we use them every day. Walk into any of our cafes and you will see them prominently displayed. We believe our culture is one trait that sets DYNE Hospitality Group apart from the rest. Invest In People Understand Why Make Smart Decisions Make It Happen DYNE Hospitality Group offers competitive wages, benefits, and long-term career growth. Job Summary: This position provides operational support for General Managers for up to 30 - 40 cafes. Support includes but not limited to new cafes, execution of all training programs, covering GM vacations, GM transitions, and covering a cafe without a GM. Duties/Responsibilities: 1. General Manager Support & Development Fill in for GM vacations Act as tenure GM for cafes without a GM. 2. Cafe/ Region Support Assist in inventory training, when necessary. Drive brand values and standards through all training and development activities. Assist with the coaching, training, and development of management and crew members. Assist with hiring & staffing needs while focusing on the critically under-staffed cafes. Provide support for any new software rollouts and training. Ensure team member training programs are executed per TSC & DYNE standards. 3. Meetings & Team Calls Attend monthly 1-1 with leader. Attend weekly GM region calls. Attend bi-weekly manager meetings in the cafe. Participate in quarterly GM Huddles. Required Skills/Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Excellent verbal and written communication skills Excellent management and supervisory skills. Current valid driver's license and proof of insurance Strong working knowledge of Excel and Word, and ability to learn to use other computer software programs Must have strong mathematical, analytical and problem solving skills Must be able to read, understand and follow instructions Physical Requirements: Frequent walking, standing, bending, stooping, overhead reaching and stretching. Lifting no greater than 50 pounds Education and Experience: High school diploma Two or more years of restaurant experience, including progressive supervisory experience The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. PI0da8ab51fe1c-9671
DYNE Hospitality Group Ocala, Florida 34471, United States Full time
Jul 03, 2025
Travel Center Assistant General Manager
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking an experienced Retail Assistant Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail Assistant Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Retail Assistant Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail Assistant Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $48,700.00 - $70,565.00 / year Qualifications As a Retail Assistant Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Retail Assistant Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Pay Details: $48,700.00 - $70,565.00 / year
Pilot Company Winnemucca, Nevada 89445, United States Full time

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